Training

Empowerment & Skill Building

Training courses that offer real value

We support the personal growth of every individual and provide exactly the skills that make a difference in today’s hyper-complex world.

“From Administrator to Innovator: Master IT Transformation with System and Strength.”Our training programs not only provide you with the methodological tools for strategy, AI, and architecture, but also strengthen the foundation of your success: your personal resilience and leadership skills. We combine technological “strategic excellence” with modern “lean” approaches and psychological confidence. This enables you to create an IT organization that not only functions effectively but also generates real business value.

Leadership & Personality: People as a Key to Success: “Strategy is made by people—confidence determines success.”
In a highly complex technological world, the most important interface is not digital, but human. Our skills training programs are designed to make you and your executives emotionally and communicatively resilient in the face of crises. We provide you with the “Human Operating System” for modern IT organizations.

Strategic IT Management (SIM)

Shaping the Future & Enabling

IT Management (ITM) 

Operational Excellence and Efficiency

Enterprise Architecture Management (EAM)

Effective Architectures

Strategic Data & AI Management

Value Added from AI & Data

Lean Value Management (LVM)

Demand-to-Value

Personal competence

Resilience, Mental Strength & Communication

Leadership skills

Effective Leadership, Motivation, and Conflict Management

Strategic IT Planning: Developing an IT Strategy and Implementing & Embedding It

Training objective: Set the direction and guidelines

The ongoing integration of AI and digitalization is transforming business models at an unprecedented pace. IT must be strategically aligned with the business, systematically manage innovation, and be prepared for change in order to significantly increase its value contribution. In this training, you will learn the methods, practical tips, and tricks needed to achieve this.

Derive the IT strategy from the corporate strategy and document it concisely
Developing a vision, a target image, and guidelines
Tailored and user-friendly IT tools
Embedding within the organization

Training Content

What is effective strategic IT management?
What is the difference between strategic and operational IT management?
IT Strategy: Content, Strategy Document Template, Strategy Development Guide
Business and IT goals using OKR, among other methods
Business-IT Alignment in Practice
Guidelines and parameters: Which guidelines and parameters are relevant? How are they documented and implemented?
Vision & Roadmap – From IT Strategy to Master Plan: Examples of Visions, Roadmaps, and a Systematic Approach to Developing Them
Lean / IT Portfolio Management: Managing IT investments and resources to maximize business value with minimal administrative overhead
IT Tools: What tools are necessary for manageable and effective IT management, and how do they work together?
What kind of AI support is available?

Embedding within the organization: What organizational structures, processes, and committees are required, and how do they interact?

Target audience:

IT managers, IT strategists, enterprise architects, and business and IT leaders

Requirements:

Practical experience in strategic IT planning and/or enterprise architecture management is preferred
(Entry-level / Advanced)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: June 18, 2026, 9:30 a.m.
End: June 19, 2026, 4:00 p.m.

Start: October 7, 2026, 9:30 a.m.
End: October 8, 2026, 4:00 p.m.

Goal Visualization & Roadmapping

Training objective: Put the strategy into practice

A strategy cannot be implemented without operationalization. For operationalization, use target visions, roadmaps, and master plans developed in collaboration with subject matter experts. This will enable you to align your IT with corporate goals and business requirements and prepare it for the constant changes in the company and its market environment. Develop your IT landscape strategically and in a business-oriented manner—systematically and in a manageable way.

In this training, you'll learn methods as well as practical tips and tricks.

Understanding and contextualizing strategic IT planning in a holistic manner
Technical Vision in Conjunction with Business Capabilities and Business Architecture for Digitalization
Methods for systematic and manageable goal-setting, roadmapping, and lean portfolio management

Training Content

What defines strategic IT planning?
What are the outcomes of strategic IT planning? Planning levels and granularities
Vision andImplementation Roadmap in Detail
What do a vision and an implementation roadmap entail? A business vision? An IT vision?
Business Capability Map as a Business Vision
Business Capabilities – What Are They? Approach to Derivation
Business Architecture 4 Digitalization (BA4D) at a Glance: In the Context of the Target Vision and Interaction with Data Management, SAFe, andOther
Real-World Examples – Which Dimensions Are Relevant?
Guardrails in Detail
: Principles and Strategies for Ensuring Goal Achievement; Technical Specifications and Technology Management, Including Technical Standardization and Lifecycle Management
IT Strategy:
Content, IT Strategy Document, Guide to Development
A method for defining your target vision and a roadmap for implementation, as well as high-level design as distinct from strategic IT planning
Interaction with Lean / IT portfolio management

Target audience:

Strategists, enterprise architects, and business and IT leaders

Requirements:

Practical experience in the context of EAM or strategic planning
(Advanced level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: September 23, 2026, 9:30 a.m.
End: September 24, 2026, 4:00 p.m.

Start: March 1, 2027, 9:30 a.m.
End: March 2, 2027, 4:00 p.m.

Effective Lean IT Tools

Training Objective: Effective & Efficient IT Management

Given the heavy workload faced by IT managers, an effective and streamlined set of IT management tools is essential for success. This is the only way to manage the growing challenges and increasing IT complexity (e.g., AI). On the one hand, these tools must be effective, meaning they must provide tailored, appropriate solutions for all challenges. On the other hand, they must be manageable and efficient. AI support, integration, and automation are crucial factors here, among others.

In this training, you'll learn methods as well as practical tips and tricks.

Key challenges in strategic and operational IT management and key success factors
Best-practice tools for key challenges and their interplay
Guide to custom configuration tailored to specific challenges
Applying Lean Principles to a Comprehensive IT Toolset

Training Content

Challenges and Goals: What challenges does strategic and operational IT management face? What are the goals?
Value Streams: Which value streams need to be covered? What tools are available for each one?
Examples:
- Strategy to Master Plan: Aligning business strategy with IT strategy and the IT portfolio, including IT strategy, strategic IT planning, IT master planning, and prioritization and budgeting of the IT portfolio
- IT governance, including the necessary governance tools; financial controlling; and GRC, including data protection and information security
- IT leadership, resource and partner management
  , including all necessary management tools
Effective Lean IT Management Tools: How do the various processes and necessary tools work together? How can we achieve both effectiveness and manageability?
Approach, Target Vision, and Roadmap for Your Effective Lean IT Toolkit.

Target audience:

IT managers, IT strategists, and enterprise architects

Requirements:

Practical Experience in IT Management
(Advanced Level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: September 21, 2026, 9:30 a.m.
End: September 22, 2026, 4:00 p.m.

Start: March 3, 2027, 9:30 a.m.
End: March 4, 2027, 4:00 p.m.

Efficient management of small or large IT systems

Training objective: Improving efficiency in IT management tasks

IT Management: How do I EFFICIENTLY manage a company’s IT infrastructure—whether small or large—and how do I utilize the various IT tools (IT strategy, IT architecture, IT skills, IT budget, IT organization, IT processes, etc.)? While many IT executives are aware of the available IT tools, they often use them only selectively, rather than holistically, without an integrated set of IT management tools.

Learn how to effectively leverage existing tools from EAM, portfolio management, and IT planning in IT management.
Get ideas for designing and implementing activities as part of an IT planning calendar for your area of responsibility.
Learn tips and tricks for tackling your current IT management challenges and exchange ideas with your fellow participants.
Get ideas for defining the necessary roles and responsibilities in IT management.
Get ideas on how to embed IT management within your organization and IT processes.

Training Content

Addressing specific questions raised by participants and answering them during the training session
IT Management Tools: An Exemplary "Comprehensive" Presentation and Discussion
IT processes, their inputs and outputs, and their use and role in IT management
IT Planning Calendar: An illustrative overview of individual IT management tasks over time, along with their respective expected outcomes
IT Governance Structures: Defining roles and responsibilities within IT and business units to ensure that sustainable decisions are made and implemented
How do you get efficient IT management up and running?
Tips and Tricks for Tackling Your Challenges

Target audience:

IT managers, IT strategists

Requirements:

Practical Experience in IT Management
(Beginner / Advanced Levels)

Speaker:

Werner Zengler

Price:

1.970 €

Duration:

2 days

Dates:

Start: October 14, 2026, 9:30 a.m.
End: October 15, 2026, 4:00 p.m.

Getting Started with EAM

Training Objective: EAM Fundamentals

Get an overview of EA frameworks and common approaches used in practice.
Familiarize yourself with the key functional and technical frameworks and visualizations of enterprise architecture management, and assess their value.
Get familiar with Best-Practice-EAM.
Get to know the various stakeholders and theirperspectives .
Practice the key points using examples.

Training Content

EAM at a Glance – What Is EAM?
, EA Frameworks such as Zachman and TOGAF, and Best-Practice EAM
: Best Practices in Enterprise Architecture—Structures and Recommendations
Best-Practice Visualizations: Understanding Relationships andInterdependencies , Identifying Areas for Action and Opportunities for Optimization
Generating Value Through EAM: Addressing Stakeholders' Specific Concerns
Stakeholder Analysis: Who are the potential sponsors, beneficiaries, and data providers, and how should they be engaged?
Technology Management – Getting Started with TRM, Lifecycle Management, and Technical Standardization
A brief overview of strategic IT planning, including a vision statement
Benefit-driven, quick-win-based implementation of EAM
Overview of EAM Tools

Target audience:

Enterprise architects and "users" of EAM

Requirements:

No prerequisites
(Beginner level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: June 11, 2026, 9:30 a.m.
End: June 12, 2026, 4:00 p.m.

Start: September 10, 2026, 9:30 a.m.
End: September 11, 2026, 4:00 p.m.

Tips & Tricks for Implementing and Integrating EAM

Training objective: Increase the benefits of EAM

You have already implemented EAM and would now like to optimize and expand it further to maximize its benefits.
Assess your EAM maturity level objectively and systematically, and identify areas for improvement and opportunities for optimization.
Learn tips and tricks for tackling your current challenges through best-practice EAM and by exchanging ideas with other training participants.
Get ideas for designing your target vision or solution architecture.
Get answers to your questions about implementing EAM within your organization.

Training Content

Addressing specific questions raised by participants and answering them during the training session
EAM Maturity Level: Where do you stand, and what are some possible next steps to increase the benefits?
How can we maximize the benefits? Learn about best-practice components through concrete examples and get answers to your questions.
Professional and technical visual design and master planning in theory and practice—both hands-on and “
” high-level design as distinct from strategic IT planning
How can you get EAM up and running with minimal effort?
EA Governance and Embedding within the Organization
Tips and Tricks for Tackling Your Challenges

Target audience:

Enterprise architects and "users" of EAM

Requirements:

EAM I: "
" (Advanced Level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: July 22, 2026, 9:30 a.m.
End: July 23, 2026, 4:00 p.m.

Start: February 3, 2027, 9:30 a.m.
End: February 4, 2027, 4:00 p.m.

Business Architecture for Digitalization

Training Objective: Leveraging the Benefits of Enterprise Architecture

Further development and implementation of the current business model through business capability management, demand management, data management, and Organization 4.0

A business architecture visualizes the current business model, provides a framework for further business model development, and supports its implementation. In this training, you will learn methods as well as practical tips and tricks.

The Why, What, and How of Business Architecture
Understand and apply business capability management and its use cases
Establishing a manageable data management system
Understanding the requirements and necessary changes toward Organization 4.0

Training Content

What is business architecture? What are the components of business architecture?
Why is business architecture important?
What are the use cases?
Business Capability Map as a Business Vision
Business Capabilities – What Are They? A Method for Developing Your Capability Map and Using It to Create a Vision and Roadmap
Lean Demand Management
Practical DataManagement
: Understand data management methods through examples and gain an understanding of granularity and their application in the context of data protection, the cloud, and digital transformation.
The Organization of the Future:
Understanding the changes needed within the organization to drive digital transformation

Target audience:

Strategists, enterprise architects, and business and IT leaders

Requirements:

Practical experience in the context of EAM or strategic planning
(Beginner / Advanced level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: September 23, 2026, 9:30 a.m.
End: September 24, 2026, 4:00 p.m.

Start: March 3, 2027, 9:30 a.m.
End: March 4, 2027, 4:00 p.m.

AI, BI, and Data Management

Training objective: Advancing data-driven AI

Without proper data management, there can be no reliable BI, and without BI, AI often lacks the necessary structured foundation.

Data management provides the foundation for all planning and decision-making processes within the company. It ensures that all data is made available in the appropriate quality for data-driven business models and optimal use of the data, while also safeguarding data protection and information security.

Business Intelligence (BI) encompasses all technologies and processes that collect, organize, and visualize data. Generally speaking, BI provides a look in the rearview mirror.

Artificial intelligence (AI) is more like looking through a telescope. It uses algorithms and machine learning to identify patterns in data, automate tasks, and make predictions about future events. This is what makes it possible to increase efficiency through automation and proactive strategic planning in the first place.

In this training, you'll learn the methods, practical tips, and tricks involved.

AI & Data Strategy
Data Architecture with AI & BI
Establishing a manageable data management system
AI & Data Governance
Customization of your instrument set to meet your specific needs

Training Content

Practical Data Management : Understand data management methods through examples and gain a sense of granularity and practical application using representative examples.
Data Architecture & Data Visualization:
- Data Architecture with AI & BI
- Creating meaningful and relevant dashboards (e.g., using Power BI or Tableau) and self-service BI
AI & Data Strategy & AI & Data Architectures
AI use cases for classical AI, generative AI, and agent-based AI
Data Governance & Quality: Why “Garbage In, Garbage Out” Is the Biggest Risk.
Data Protection & Compliance: including EU GDPR-compliant handling of corporate data and AI governance (e.g., EU AI Act compliance) A guide to establishing effective and manageable AI, BI, and data management
Tips & Tricks for Your Challenges

Target audience:

Strategists, domain managers, business and IT leaders

Requirements:

Practical experience in BI, AI, and/or data management is preferred
(Advanced level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: October 21, 2026, 9:30 a.m.
End: October 22, 2026, 4:00 p.m.

Start: February 3, 2027, 9:30 a.m.
End: February 4, 2027, 4:00 p.m.

Lean Demand Management & Business Analysis

Training Objective: Systematic Management of Requirements (BA I) & Creating Your Own Models (BA II)

BA I

"Draw out" the stakeholders' true requirements using questioning techniques
.
Document requirements accurately and concisely.
Design robust technical solutions and their implementation roadmap
, and plan and manage their implementation—using both agile and traditional approaches.

Through theory, practical exercises, and case studies, you will gain knowledge that will provide real value for your daily work in practice
.

BA II

Create process models (BPMN or ARIS)
Develop use cases
Technical design based on technical component models
Data Modeling (ER Models)
Other models, such as the Business Canvas or UML models
Models in Interaction: A Case Study

Through practical exercises and case studies, participants will gain a deeper understanding of modeling through hands-on experience.

Training Content

BA I

Introduction to Business Analysis & Demand Management
An overview of requirement types (including the Kano model), terminology, methods, and models (including BPMN, use cases, and others), as well as roles and processes
Requirements Analysis and Archaeology Techniques
Questioning techniques such as the 5Ws, essential questions, or interviews
Requirements Formulation:
Types of Outputs, Best Practices & Techniques, such as linguistic rules and backlog
Creativity techniques and professional problem-solving methods such as
(e.g., the 6-3-5 method, mind mapping, or Ishikawa diagrams)
Evaluating requirements (
) using, for example, prioritization, estimation, and granularity through requirement decomposition
Quality assurance, change management, and contractual aspects, such as assumptions, acceptance criteria, change request management, or agile fixed-price contracts

BA II – Areas of focus can be chosen individually

Process management, including business models, etc.
- Business Canvas,
- Domain-specific model,
- Process map,
- Swimlane diagram,
- IAO / SIPOC,
- Process flowchart in BPMN / EPK,
- Value stream analysis,
- RACI and End-to-End Process Analysis
Identify , refine, and document use cases
A logical and conceptual approach to solutions, incorporating structural, behavioral, and functional perspectives / class diagrams and, in particular, domain-specific component models
Data Modeling Using ER Models
Data Flow Modeling Using Information Flow Diagrams
Levels of detail and the interaction between models

Target audience:

Business analysts, demand managers, and those who aspire to become one

Requirements:

(Beginner Level (BAI) Advanced Level (BA II))

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: July 8, 2026, 9:30 a.m.
End: July 9, 2026, 4:00 p.m.

Start: October 21, 2026, 9:30 a.m.
End: October 22, 2026, 4:00 p.m.

Lean / IT Portfolio Management

Training objective: Better and more efficient portfolio management

Lean / IT Portfolio Management: enables the management of IT investments and resources in a way that maximizes business value with minimal administrative overhead.

In this training, you'll learn the methods, practical tips, and tricks involved.

Demand-to-Value: From the emergence of demand to strategic management (portfolio)
Making Lean / IT Portfolio Management a Success
A New AI-Driven Approach to IT Project Portfolio Management
Streamlining IT project portfolio management using the Leanize method
Skills for Effective IT Portfolio Management and Upskilling
Practical Lean Portfolio Management: Examples and Tools
Practical IT Portfolio Management: Tips & Tricks

Training Content

State-of-the-art Lean IT Portfolio Management : Typical Challenges and Success Factors for Effectiveness (including how to align PPM with the business)
Skill Management & Resource Management as Key Pillars of Effective Portfolio Management
Opportunities for automation and stakeholder support in AI-driven IT portfolio management
Is a manageable and effective Lean/IT portfolio management system, integrated into a suite of IT management tools, necessary, and how do these elements interact?
What kind of AI support is possible and practical?
Embedding within the organization: What organizational structures, processes, and committees are required, and how do they interact?
Guide to Implementing Effective and Manageable Lean/IT Portfolio Management
Tips & Tricks for Your Challenges

Target audience:

IT managers, IT strategists, portfolio managers, and business and IT leaders

Requirements:

Practical experience in portfolio management is preferred
(Advanced level)

Speaker:

Inge Hanschke

Price:

1.970 €

Duration:

2 days

Dates:

Start: August 5, 2026, 9:30 a.m.
End: August 6, 2026, 4:00 p.m.

Start: December 9, 2026, 9:30 a.m.
End: December 10, 2026, 4:00 p.m.

Business Analysis Practice

Training objective: Participants will learn to apply the key methods and concepts of business analysis in a practical setting

The goal is to provide professional support for strategic analysis, stakeholder management, and change initiatives, and to prepare for the BCS Practitioner Certificate in Business Analysis Practice.

Strategic Business Analysis
Stakeholder Management
Business Analysis Frameworks
Business Process Modeling
Gap Analysis
Business Cases
Design Thinking in Business Analysis

The three-day training course combines theory and practice using concrete case studies from real-world projects. Participants will learn:

understand the strategic context of business analysis
Using analytical tools in a targeted manner
Modeling current and target states
Analyzing change initiatives holistically
Identifying and evaluating options
Develop business cases

Target audience:

Business analysts, project managers, business change managers, service designers, customer journey managers, and anyone interested in strategic analysis and organizational development

Requirements:

From advanced beginners to professionals, with an interest in business analysis and change management projects

Speaker:

Peter Gerstbach

Price:

€2,955

Duration:

3 days

Dates:

Start: March 15, 2027, 9:30 a.m.
End: March 17, 2027, 4:00 p.m.

Resilience, Mental Strength & Communication

Training Objective: Growth Mindset

The foundations of resilience, resilience factors, identifying your personal resilience profile, developing practical resilience hacks for everyday life, and cultivating a flexible mindset (growth mindset).

Resilience & Mental Strength
Confident Self-Management Through Self-Awareness
Mindset Shift: Identifying & Overcoming Internal Barriers
Emotional Intelligence in Practice

Compact, interactive workshops, either as four consecutive half-days or on different dates.

Focus: Direct application to everyday work and practical tools for daily use.

Training Content

Resilience & Mental Strength
Participants will understand and practice resilience as a strategic skill. They will identify their personal resilience profile and learn self-regulation techniques they can put into practice immediately.
Confident Self-Management Through Self-Awareness
You will learn to clearly distinguish between your internal self-image and your external impact, systematically reduce blind spots, and break through limiting patterns. As a result, you will gain the ability to translate this enhanced self-awareness directly into clearer decisions, significantly greater composure under pressure, and natural, credible influence within your team and on projects.
Mindset Shift: Identifying & Overcoming Internal Barriers
Recognize and transform limiting thought patterns (e.g., perfectionism, “I’m not good enough,” “I have to do everything on my own”) to gain greater freedom of action and achieve success.
Emotional Intelligence in Practice
In this concise workshop, participants will learn what limiting beliefs are, how they arise, and how they sabotage their own behavior. They will identify their own limiting beliefs (e.g., perfectionism, “I’m not good enough”), recognize the associated behavioral patterns, and try out simple, immediately applicable techniques for questioning these beliefs and breaking through initial mental blocks.

Target audience:

Executives, project managers, professionals in cross-functional roles, teams, and anyone who wants to perform at their best in a fast-paced environment

Requirements:

for Professionals(Advanced Level)

Speaker:

Tania Schmid

Price:

1.970 €

Duration:

2 days

Dates:

Start: August 5, 2026, 9:30 a.m.
End: August 6, 2026, 4:00 p.m.

As well as in-depth sessions upon request 

Effective Meeting Facilitation & Management

Training objective: Plan meetings with clear objectives, conduct them in a structured manner, and ensure they are productive

Participants learn how to plan meetings with clear objectives, conduct them in a structured manner, and ensure they are productive. They develop the skills needed to guide discussions, facilitate decision-making, and professionally facilitate meetings in both in-person and online settings.

Communication Basics: Active Listening & Questioning Techniques
Factors for Successful Productive Meetings
Preparation & Scheduling
Facilitation Tools & Methods
Decision-making in groups
Remote vs. In-Person Facilitation
Dealing with difficult situations

3 days (intensive course with a strong practical component)
Plus: A 2-hour online follow-up session after 4 weeks for reflection, answering questions, and support with applying what you’ve learned

Training Content

Key communication skills for meetings (active listening, questioning techniques)
What makes a good meeting?
Structured preparation: Clarify goals, create a realistic schedule, think beyond the agenda
Facilitation tools: check-ins, clear calls to action, decision-making methods
Tools for Challenging Situations: Dealing with Conflicts, Resistance, and Disruptions
Differences & Similarities: Online vs. In-Person Meetings
Special methods for remote formats
Practical: Focuses on real-life situations faced by participants, includes numerous exercises, and emphasizes immediate application

Target audience:

Executives, project managers, team leaders, employees with facilitation responsibilities, and future leaders

Requirements:

Beginners to advanced | No prior knowledge required | Experience with meetings is a plus

Speaker:

Markus Wittwer

Price:

€2,955

Duration:

3 days

Dates:

Start: November 9, 2026, 9:30 a.m.
End: November 11, 2026, 4:00 p.m.

Additional dates available upon request – in-house seminars are also available

Leadership skills

Training objective: Enhance the effectiveness of leadership, develop greater clarity and resilience as a leader—as part of a Leadership Journey

Refine your personal understanding of leadership and gain clarity about your role, responsibilities, and impact as a leader.
Strengthen your leadership skills and discover proven approaches for effectively leading teams and motivating employees.
Reflect on your own leadership style and develop an authentic, values-based approach to leadership.
Learn interactively in a group setting —through exercises, case studies, and peer discussion, you’ll deepen your skills directly in a practical setting.
Take advantage of the opportunity to exchange experiences with other executives and get answers to your specific questions.

Training Content

Shaping Your Leadership Role: Reflect on your role as a leader and develop a clear understanding of your responsibilities and impact within the team.
Factors for Effective Leadership: Learn what makes for good leadership and what skills set today’s modern leaders apart.
An Overview of Key Leadership Responsibilities: From goal-setting and communication to employee development—with practical insights for your day-to-day leadership role.
Leadership in the Context of Corporate Culture: Understand how culture shapes leadership—and how you can actively contribute to a positive leadership culture.
Leading with Integrity: Reflect on your personal values and use them as the foundation for authentic and credible leadership.
Practical discussions and actionable insights: Bring your own questions to the table and benefit from proven methods and experiences to help you in your day-to-day leadership role.

Target audience:

Executives(Skill Levels: Beginner / Intermediate / Expert)

Requirements:

Management experience (in a line management role, including lateral managers)

Speakers:

Georg Rekas
Hartmut Wiehle

Price:

1.970 €

Duration:

2 days

Dates:

Start: November 9, 2026, 9:30 a.m.
End: November 10, 2026, 4:00 p.m.

Additional dates available upon request – in-house seminars are also available

Effective Communication for Managers

Training objective: To improve the effectiveness of communication by managers and enable them to make it more proactive

Fundamentals of Effective Leadership Communication: Learn the key principles of respectful and clear communication in day-to-day leadership.
Understanding Perspectives: Reflect on different points of view and broaden your perspective in conversations and leadership situations.
Avoid misunderstandings: Use proven communication models such as the sender-receiver model and the four elements of a message.
Conducting Conversations with Confidence: Make sure your feedback, criticism, and performance reviews are clear, respectful, and solution-oriented.
Build commitment: Make clear agreements and structure meetings to be focused and results-oriented.
Practice interactively—don't just listen: Throughrole-playing and group exercises, you'll practice real-life conversation scenarios and receive immediate, constructive feedback.

Training Content

Fundamentals of Effective Leadership Communication: Learn the key principles of respectful and clear communication in day-to-day leadership.
Understanding Perspectives: Reflect on different points of view and broaden your perspective in conversations and leadership situations.
Effective Communication: Use body language, questioning techniques, and active listening to make conversations constructive.
Avoid misunderstandings: Use proven communication models such as the sender-receiver model and the four elements of a message.
Conducting Conversations with Confidence: Make your feedback, criticism, and performance reviews clear, respectful, and solution-oriented.
Build commitment: Make clear agreements and structure meetings to be focused and results-oriented.
Interactive group exercises: Practice handling challenging conversation scenarios through role-playing and simulated situations, receive immediate feedback, and work with other leaders to develop practical solutions for your day-to-day communication needs.

Target audience:

Executives(Skill Levels: Beginner / Intermediate / Expert)

Requirements:

Management experience (in a line management role, including lateral managers)

Speaker:

Georg Rekas

Price:

1.970 €

Duration:

2 days

Dates:

Start: November 11, 2026, 9:30 a.m.
End: November 12, 2026, 4:00 p.m.

Additional dates available upon request – in-house seminars are also available

Conflict Management

Training objective: Viewing conflicts as an opportunity for better collaboration and greater clarity

Participants view conflicts as opportunities to improve collaboration and gain greater clarity. They learn to conduct difficult conversations in a structured, respectful, and solution-oriented manner.

Opportunities Arising from Conflicts
How to Handle Difficult Conversations
Clear, effective communication
Empathetic Listening
Structure for Conflict Resolution Discussions (6-Chair Model)
Preparing for difficult conversations
Application to everyday work

3 days of in-person/online training with a strong practical component
Plus: two 2-hour online follow-ups after 4 and 8 weeks for reflection, case supervision, and support with applying what you’ve learned in practice

Training Content

Why Conflicts Offer an Opportunity for Better Collaboration
Elements of difficult conversations: clear observations rather than interpretations, "I" messages, and common pitfalls; clarity about one's own concerns
What do I really care about? What does the other person really care about? Attitude in conflict situations, KPU – consistently positive assumption
Empathetic Listening and What Empathy Really Means
The "6-Chair Model" as a roadmap for constructively managing difficult conversations
Preparing specifically for difficult conversations—both in terms of content and mentally
Practical: Working with participants' real-life cases, plenty of exercises, and ensuring knowledge transfer

Target audience:

Executives, project managers, team leaders, HR managers, employees with significant communication and coordination responsibilities, and future leaders

Requirements:

Beginners to advanced learners | Willingness to reflect on one’s own communication patterns | Experience with conflict situations in the workplace is helpful

Speaker:

Markus Wittwer

Price:

€2,955

Duration:

3 days

Dates:

Start: November 9, 2026, 9:30 a.m.
End: November 11, 2026, 4:00 p.m.

Additional dates available upon request – in-house seminars are also available

Simple & effective: take the next step

Talk to us about the challenges you’re currently facing and find the right support for your project